COVID Restrictions: 

Due to COVID-19, Housekeeping Service is currently restricted and provided only when scheduled. The pool is currently closed. 

Check In/Out Time:
Check In time is anytime after 3:00 PM.

Check Out time is before 11:00 AM.

Early Check In:
Early Check In is based on availability. If the room is available, there is a $30 Early Check In Fee. Prior to 6 AM is considered the night before. 


Late Check out:

Check out time is anytime before 11:00 AM. $10 late fees/hour will apply and another nights payment must be made if staying past  2 PM. 

Items Needed At Check In:

A valid ID and valid credit card (with sufficient funds of at least $200) for incidentals will be required at check-in. All vehicles need to be registered. Rooms are paid for in full at check in. 

Cancellation Policy:
For standard reservations, guests must cancel 24 hours prior to 2:30 PM Eastern time to avoid penalties. 
Special cancellation policies may apply to different rate plans (e.g. Advance Purchase reservations are non-refundable)

Reservations booked through Third Parties must be modified or cancelled through the same third party. 

Minimum Age:
Guests must be 21 years of age or older to check in 

Pet Policy:

Pets are allowed for a charge of $10/pet/night plus a $200 refundable damage deposit. Emotional Service Animals are not considered Service Animals per the ADA and are subject to fees above. 

Package Receiving Policy/Guidelines:

If you wish to have us receive a package, please ensure the name on the package matches the reservation booked and have the package arrive within 2 days of your arrival date. We have limited storage space so please do inform us prior to sending packages so we can confirm that we can receive them. 


Tel: 770-564-0492 | Fax: 770-564-0297



2050 Willow Trail Pkwy
Norcross, GA 30093